Cutting Plotter - Problems

1: There is no connection to the cutting plotter from the software

1. The cutter should light green when it is Online
2. Check that the cables are properly installed
3. If you have never used your serial port before and are not sure it works, try it on another machine.

2: No power on cutting plotter

1. Check the power cord by using another device cable
2. Check the fuse in the machine
3. Check the HPFI relay in the house